Privacy Policy
Effective Date: 3/12/2025
Diamond Star Cleaning
10780 Coloma Road #25, Rancho Cordova, CA 95670
Email: diamondstarcleaningca@gmail.com
Phone: 916-272-1774
1. Introduction
Diamond Star Cleaning ("we," "us," "our") is committed to protecting the privacy of our customers, subcontractors, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us through our website, services, or any other interactions.
2. Information We Collect
We may collect the following types of information:
a. Personal Information (Customers and Subcontractors)
Name
Address
Phone number
Email address
Payment information (for billing purposes)
Service details and preferences
Business information (for subcontractors, e.g., EIN, insurance info)
Background check results (for subcontractors)
b. Non-Personal Information
IP address
Browser type
Device type
Cookies and usage data (e.g., how you navigate our website)
3. How We Use Your Information
We use your information to:
Provide and manage cleaning services
Communicate regarding appointments, estimates, and job updates
Process payments and send invoices
Screen subcontractors for quality and compliance
Improve our services and website
Comply with legal and regulatory requirements
Send marketing communications (you may opt out anytime)
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
Trusted service providers (e.g., payment processors, CRM platforms like Jobber, QuickBooks)
Subcontractors solely for service fulfillment purposes
Government agencies or regulators if required by law
Legal representatives in case of disputes or legal obligations
5. Data Security
We take reasonable steps to protect your personal information using industry-standard security practices, including encryption and secure payment processing. However, no method of data transmission over the internet is 100% secure.
6. Your Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal data we collect and how we use it
The right to request deletion of your personal information (subject to exceptions)
The right to opt out of the sale of personal information (we do not sell your data)
The right to non-discrimination when exercising your privacy rights
To exercise any of these rights, contact us at diamondstarcleaningca@gmail.com or 916-272-1774.
7. Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance your experience on our website. You can control cookie preferences via your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date.
11. Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact:
Diamond Star Cleaning
Email: diamondstarcleaningca@gmail.com
Phone: 916-272-1774
Address: 10780 Coloma Road #25, Rancho Cordova, CA 95670
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